Last Updated: 19-08-2025
Ellion Tours (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website, booking our tours, or engaging with our services.
We may collect the following types of information:
Personal details: name, email, phone number, address, date of birth, nationality, and passport information (for bookings).
Payment details: billing address, transaction details (processed securely through trusted payment providers).
Travel preferences: dietary requirements, accommodation choices, special requests, and medical conditions relevant to your trip.
Technical data: IP address, browser type, device information, and usage data when you access our website.
We use your information for the following purposes:
To process bookings and payments.
To personalize your safari and travel experience.
To communicate with you regarding your trip, promotions, or updates.
To improve our website, services, and customer support.
To comply with legal obligations or respond to lawful requests.
We do not sell or rent your personal information. However, we may share your details with:
Service providers such as hotels, lodges, airlines, and transport companies for the purpose of fulfilling your booking.
Trusted partners who help us operate our website and services.
Authorities or regulators if required by law.
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your data, no method of transmission over the internet is completely secure.
Our website may use cookies and tracking technologies to improve functionality, analyze traffic, and personalize your browsing experience. You can choose to disable cookies through your browser settings, though some features may not function properly.
You have the right to:
Access the personal data we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information, subject to legal requirements.
Opt-out of marketing communications at any time.
We retain your personal data only for as long as necessary to provide services, comply with legal obligations, resolve disputes, or enforce agreements.
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date.
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Ellion Tours:
📍 Arusha, Tanzania
📧 +255 688 791 562
📞 booking@elliontours.com